Terms & Conditions
Last updated: 2 July 2026
1. Introduction
Welcome to Twin&Two. These Terms & Conditions govern your use of our website and the purchase of our products.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
2. About Us
Twin&Two Ltd is a company registered in England and Wales.
Website: www.twinandtwo.com
Email: support@twinandtwo.com
3. Products
We make every effort to ensure that product descriptions, images and specifications are accurate.
As our products are manufactured using textiles, slight variations in colour, stitching or finish may occur and do not constitute a defect.
4. Pricing
All prices are displayed in Pounds Sterling (£).
Prices include VAT where applicable.
We reserve the right to change prices at any time, but changes will not affect orders that have already been confirmed.
5. Orders
When you place an order, you will receive an email confirming that your order has been received.
A contract is formed once your order has been accepted and dispatched.
We reserve the right to refuse or cancel orders where necessary, including suspected fraud or pricing errors.
6. Payment
Payments are securely processed through Stripe.
Twin&Two does not store your payment card details.
7. Delivery
Delivery times shown on our website are estimates only.
We are not responsible for delays caused by couriers, customs or circumstances beyond our reasonable control.
Risk in the goods passes to you upon delivery.
8. Returns
Please refer to our separate Returns & Refunds Policy for full details of our returns process and eligibility.
9. Intellectual Property
All website content, including text, photographs, graphics, branding, logos and product designs, is owned by or licensed to Twin&Two Ltd.
No content may be copied, reproduced or distributed without our prior written permission.
10. Limitation of Liability
Nothing in these Terms limits liability where it would be unlawful to do so.
To the fullest extent permitted by law, Twin&Two Ltd shall not be liable for indirect or consequential loss arising from the use of our website or products.
11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Twin&Two Ltd
Email: hello.twinandtwo@gmail.com
Website: www.twinandtwo.com